GENERAL ENQUIRIES


1. My Wishlist

If something caught your eye but you are not ready to buy? No worries. Simply add it to My Wishlist, and come back later when you’re ready to shop.  

You’ll need to create an account on our website for saving the item(s) you love on My Wishlist. Your saved items will be kept in My Wishlist for as long as they are available. However, these items are not reserved for you and someone else may purchase the item even if it is in your cart. Grab ‘em before they are gone!


2. Can I use the same email address and mobile number to create another account?
Unfortunately, one email address and one mobile number can only be used to create one user account. 

3. What if I forgot my password or username?

Please go to Sign up/ Log in page and click the ‘Forgot My Password’ button and we’ll email you a link to reset your password.

Your username will be your email address.


4. How secure is my personal information?

All information submitted to our website is secure. We do not sell information or share it with anyone. Please refer to our Terms and Conditions for more details.


5. Payment security

Your payment security is important to us and we take it very seriously. Every credit/ debit card transaction occurs within a secure environment. We do not retain your card information after your order is completed; it is submitted directly to our banks.

All credit and/or debit card information provided will be encrypted in Secure Socket Layer Technology (SSL) and stored with an AES-256 encryption through the Payment Card Industry Data Security Standard (PCI-DSS) that helps to ensure the security of credit and/or debit card information handling by us and its service providers, and that managed by PCI Security Standards Council which is a joint effort of brands like Visa, MasterCard, American Express and Discover. Your credit and/or debit card information shall be deleted after purchase completion. Please refer to Terms and Conditions for more info.


6. How can I opt out or unsubscribe Meetee newsletter?

You wouldn’t want to opt out of Meetee emails, as they keep you up-to-date on your exclusive events, intriguing offer and most importantly, your rewards! But if you do need to cancel, you can follow the prompts using the Preference Centre which can be accessed via the link in your emails.


7. Can I terminate my account or membership?

We would love having you and don’t wish to see you go. But if you wish to cancel your Meetee account or membership, please contact us. Please note that your earned MTC points will be then forfeited.


ONLINE ORDER


1. How to order?

To make a purchase on Meetee, you are required to sign up an account. Simply fill in the details on the Account Registration page, you will then receive an email confirmation and Voilà—you are good to go.
You may browse through our products and once you have made your selection, click on the “Add to Cart” button. Your item(s) will now be in your Shopping Cart.
When you are ready to finalise your order, click on the “Check Out” button inside your Shopping Cart and follow the prompt to complete your purchase. An Order Confirmation will be sent to the email address you registered with us once the payment is successful.

2. Can I make multiple orders?
We regret to say that one customer can only place 1 order, 1 item per order. Please bear in mind that the rewards scheme varies primarily depending on which category/ community the garment falls under. 

3. Can I amend or cancel my online order?

We work to get your order to you as quickly as possible, so once your order is placed it’s NOT usually possible to make changes or cancel the order.  If you wish to exchange or return your order, please see the Refunds & Exchanges policy on our website.

4. What if I haven't received an order confirmation?

If you have placed an online order but not yet received an order confirmation email within 24 hours, please check your junk or spam folder to see if it’s there. If you still didn’t receive it, please contact us for further assistance.

SHIPPING


1. How much is delivery and how long will it take?

It’s nothing more exciting than having free shipping for all orders on Meetee. Yes, you heard it right. Delivery is absolutely free for every order on Meetee. Once order is confirmed, just chill and relax, your parcels will reach your doorstep within 3-5 working days for West Malaysia, 5-10 working days for East Malaysia with exceptions of additional 3 working days during Holiday period.


2. My order has not arrived. How do I track my delivery?

Once your order is shipped, you will receive an email confirmation of your shipping details, which will include a tracking number. Please click on the following link to track your order using the tracking number. http://www.dhl.com.my/en/express/tracking.html


3. Do I need to sign for my order?
You are required to sign when your order is delivered, so we recommend providing a delivery address where someone will be available to receive and sign for your order.  However, if your address is unattended at the time of delivery, our logistic partner will contact you to schedule a second attempt of re-delivery.

4. Do you deliver internationally?
We do not provide international shipping at the moment.

5. Can I change my delivery address after I’ve placed my order?

If you have accidentally entered the wrong address during checkout, please let us know and we’ll contact and get our logistic partner to update this for you or return your delivery to us. If they are able to return to us we will then contact you to confirm the correct address. we cannot process another order until the products have been returned to Meetee. Once the products have been returned, we can reschedule your delivery, all rescheduled delivery costs due to customer error will be covered by the customer.

Emails and contact forms don’t get to us quickly enough to try to make such change, so please call or reach us via Live Chat!


6. Can I have my order delivered to my work address?
Yes, we can deliver to your place of employment or your permanent residential address. It’s also a good idea to add your company name to the shipping address to help the courier find your workplace.

7. Who bears the shipping cost if I return an item?
The shipping cost will be borne by the customer if the exchange is due to change of mind or size fitting issue. Shipping costs may be reimbursed on faulty items or incorrect order only to the customer if the entire order is being returned and the customer provides proof of the shipping.

REFUND AND EXCHANGE POLICY


1. I received my online order but I have changed my mind. Can I return my item for refund?
We want you to love your purchase! If you are not satisfied with the item(s) you have received within 120 days of your purchase, we will willingly refund you with the amount after deducting admin fee, item closing fee and/or other related fees (if applicable). Your refund request will be processed only if you have NOT utilised or redeemed MTC points within 120 days of your purchase.

Please follow the steps below for your refund request:

  1. Please click on the link here for your refund request and enter your email address, order number, item you wish to return and the reason for the return.
  2. Your request will be reviewed by customer service (allow 48 hours for response). Once the refund request has been approved, you will receive an email notification that informs you to send the item back to us at your own expense and you are also required to provide your bank details for refund purpose in that email.
  3. We’ll send you an email once we’ve successfully processed your refund, and you should then see the funds appeared in your bank account within 3-5 business days.
  4. Please be reminded that your earned MTC points will be forfeited once the refund is successfully processed.
2. What if the size doesn’t fit?

If the size of the products doesn’t fit you, you can exchange the product with the right size subject to the following conditions:

  1. The request is made within 120 days of purchase AND
  2. The item is in original saleable, unworn and unused condition where all original tags and any sewn labels still attached AND
  3. The product, cert and manual card are in the original packaging box AND
  4. Please note that you need to bear the shipping cost in this instance. Shipping costs may be refunded on faulty items or incorrect order only if proof of the shipping is provided.
3. What if there is a missing or incorrect item in my order?

If you have been sent an incorrect item or are missing an item from your order, please contact us so that we may assist you. We will endeavour to send you or replace the missing item as soon as possible. We will also pay for return postage where applicable.
Please email us so that we may assist you. To speed up the process make sure you include:

  • Your order number
  • Your full name and email address
  • Details of the missing or incorrect order
  • A clear picture of your postage fee receipt and bank account details
  • A photo of any missing or incorrect items
4. What if I received a faulty item?

If you have received a faulty or damaged item purchased online, we will send you a replacement (subject to availability) and pay for the return postage costs.
Please email us so that we may assist you. To speed up the process make sure you include:

  • Your order number
  • Your full name and email address
  • Details of the missing or damaged products
  • A clear picture of your postage fee receipt and bank account details
  • A photo of any damaged items
5. Can I exchange to other item?

  • Unfortunately, you are not allowed to exchange an item that costs less than the original. You can only exchange your garment to the same type, subject to availability. However, please consult our customer service if you wish to exchange an item of higher value.

MEETEE MEMBERSHIP REWARDS


1. What is Meetee?

Meetee is Malaysia’s first & only brand that integrates fashion with a lifestyle membership! Our premium T-Shirts act as a gateway to a fun-filled lifestyle membership access of exclusive events, travel experiences, dining privileges, and social activities. Hence, our tagline of “More Than Just a Tee”.

With the investment of only a single T-shirt, members have a lifetime access to redeem any exclusive privileges with their Meetee Community Points (MTCP) on our website for FREE! These daily benefits consist of shopping & dining vouchers, entertainment, hotel stays, vacation & flight packages, and lots more!


2. How do I join Meetee’s Lifestyle Membership?

Signing up as a member is as easy as putting on a great t-shirt. You simply need to register for an account and make a once-off lifetime investment of RM499. Our t-shirt represents your lifestyle membership access. Once your purchase is completed, kindly check your email or click on ‘My Account’ to view your member details.


3. Will I receive a physical Meetee membership card?

No, Meetee doesn’t have any physical membership card. We advocate to minimize excess plastic, and guess what, one less card for you to carry.


4. What is MTCP point? How to redeem it?

MTCP stands for Meetee Community Points (member points). Members can use their MTCP to redeem all sorts of member privileges under our Events page. These privileges consist of shopping and dining vouchers, flight tickets, hotel stays, social activities, and lots more!


5. Must I wear MTC garment when I attend Meetee event?

Yes, it is compulsory for our members to wear matchy-matchy or Meetee apparels to attend our exclusive Meetee events as a way to showcase our Meetee spirit to the crowds and solidify the connection between members.


6. How do I know how many member points (MTCP) I have? How do I accumulate them?

After you’ve login into your account. You can check the number of points you have at the top right bar of the page or go to My Account page. Every member will have 1 member point (MTCP) credited into their account each week on Sunday midnight 12:00AM (GMT+8). An additional MTCP will be credited into your account for each referral. For example, if you have 2 referrals, you will get 1 + 2 MTCP points each week instead!


7. Will the MTC points be carried forward to the following week?

Yes, your unused MTC Point will automatically be carried forward to the following week.


8. Will my member points(MTCP) expire?

We want to keep all our members happy and provide you with as much value as possible. As a Meetee member, you are entitled for a lifetime benefits with us, your MTCP points will have no expiration date!


MEETEE MEMBERSHIP REFERRAL PROGRAM


Meetee Membership Referral Program

We always encourage our members to be ambassadors of the brand. As they say, good things are meant to be shared. Our referral program offers additional member points (MTCP) to existing members who refer their friends to join our Meetee membership community. For each referral you bring on board, you will get an additional MTCP credited into your account each week! For example, if you have 2 referrals, you will get 2 additional MTCP each week on top of your existing 1 MTCP. All you need is for your friend to key in the mobile number in which you used to register your account when they sign-up. It’s as simple as that!


SIZE HELP


How to measure my size?

Size (unisex) Chest (inch) Length (inch) Sleeve (inch)
S 18 27.5 7.5
M 19 28.5 8
L 20 29.5 8.5
XL 21 30.5 9

TERMS AND CONDITIONS

  1. Overview

Website www.MEETEE.asia (Site), including all information, tools, mobile application and services, is operated by MEETEE Sdn. Bhd. (1316229-A) (“MEETEE.asia ”, Meetee, we, us and our) and is made available to you in accordance with the following terms and conditions (“terms and conditions”).

By subscribing, signing up, accessing and using Meetee’s Site (such as, but not limited to: website, mobile application and services), you hereby agree to be bounded and subjected to the Terms and Conditions listed on Meetee’s Site including but not limited to, any other additional terms and conditions and policies incorporated by reference herein and/or available by hyperlink. Terms of Use apply to all users of our Site, including but not limited, browsers, visitors, merchants, customers, and contributors of our website content. Any new feature, tool and/or service added to the website shall also be subjected to these terms and conditions.

Meetee has the right to update these Terms and Conditions from time to time without any further reference to you. This page, together with the documents referred to on it, tells you the terms and conditions on which we supply any of the products (each a Product) listed on our website Meetee.asia (hereinafter referred to as “the Site”) to you. If you disagree with any part of these terms and conditions, then you may choose not to access to our Site or use any of the services. If these terms and conditions are considered an offer, acceptance is expressly limited to these terms and conditions.

Please read these terms and conditions carefully before ordering any Product(s) and/or using any services from the Site. You should understand that by ordering any of our Products and/or using any services from the Site, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.

MEETEE reserves all rights to add, modify and remove portions of these terms and conditions at any time with or without prior notice. It is your responsibility to check these terms and conditions periodically for any applied changes. Your continued use of our Site shall signify your agreement to be bound by these terms and conditions.

  1. General

These terms and conditions and any policies or operating rules posted by us on our Site or in respect to our website constitutes the entire agreement and understanding between you and us and govern your use of the Site, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including but not limited to, any prior versions of the terms and conditions.

The failure of us to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these terms and conditions shall not be construed against the drafting party.

  1. Introduction

3.1 References to “we”, “us” or “our” are references to Meetee Sdn. Bhd. (1316229-A), of VO3-11-18, Lingkaran SV Sunway Velocity, Jalan Peel, 55100 Kuala Lumpur., trading as Meetee.asia and its subsidiaries, associates and officers, unless otherwise stated.

3.2 These Terms and Conditions govern the supply by us of any Product ordered by you on the Site. By agreeing to order a Product and using the Site, you agree to be legally bound by these Terms and Conditions.

  1. Definition

4.1 “Account” means the account that you will need to register for on the Site if you would like to submit an Order on the Site;

4.2 “Acknowledgement” means our acknowledgement of your Order by email;

4.3 “Business Day” means a day which is neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in Malaysia;

4.4 “Confirmation of Order” means our email to you, in which we accept your Order in accordance with clause 8.8 below;

4.5 “Contract” means your Order of a Product or Products in accordance with these Terms and Conditions which we accept in accordance with clause 8.8 below;

4.6 “Customer” means individual who places an Order on the Site;

4.7 “Liability” means liability in or for breach of contract, Breach of Duty, restitution or any other cause of action whatsoever relating to or arising under or in connection with this Agreement, including, without limitation, liability expressly provided for under this Agreement or arising by reason of the invalidity or unenforceability of any clause of this Agreement; and;

4.8 “Breach of Duty” means the breach of any (i) obligation arising from the express or implied terms of a contract to take reasonable care or exercise reasonable skill in the performance of the contract or (ii) common law duty to take reasonable care or exercise reasonable skill (but not any stricter duty).

4.9 “Order” means the order submitted by you to the Site to purchase a Product from us;

4.10 “you” means the Customer who places an Order;

4.11 references to “clauses” are to clauses of these Terms and Conditions;

4.12 headings are for ease of reference only and shall not affect the interpretation or construction of the Terms and Conditions;

4.13 words imparting the singular shall include the plural and vice versa. Words imparting a gender shall include every gender and references to persons shall include an individual, company, corporation, firm or partnership;

4.14 references to “includes” or “including” or like words or expressions shall mean without limitation.

  1. Legal Status

5.1 To place an order with Meetee.asia , you must be 18 years of age or above or have permission by a parent or guardian and possess a valid credit or debit card issued by a bank acceptable to us. By entering our Site, you also represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use our Site.

  1. Content and Pricing Information

6.1 The contents and materials on our Site are provided for general information only and should not be relied upon or used as the sole basis for decision-making without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the contents and materials on our Site is at your own risk. MEETEE shall not be responsible for any errors, inaccuracies or omission in the Site.

6.2 Our Site may contain certain historical information. Historical information, necessarily, may not be up-to-date and is provided for your reference only. We reserve all rights to change, modify and remove any of the contents and materials on our Site at any time with or without prior notice. However, we have no obligation to update any information on our Site. You aware and agree that it is your responsibility to monitor the changes in our Site.

6.3 Although we have made every effort to display the products, services and interior images as accurately as possible, the displayed colour of products, services, and interior images will depend upon your monitor and we cannot guarantee that your monitor will accurately portray the actual colours and images of such images. We also do not guarantee that the quality and accuracy of the products and services, information and other materials that you purchased or obtained meet your expectations, or that any error in the products and services will be corrected and/or compensated.

6.4 Certain products and services may be available exclusively on our Site for limited time and/or quantities. You are aware that purchased products and services from MEETEE.asia are subject to availability. Changing of products or service are not allowed.

6.5 Pricing, information, contents and materials of the products and services shown on our Site are subjected to change without prior notice. MEETEE.asia reserves the rights to change, modify and remove any of the services/product(s) and/or the service/product information at any time without prior notice and at the sole discretion of us. We shall not be liable to you or to any third-party for any modification, pricing changes, suspension or discontinuance of the products and/or services, and we are not responsible for typographical error regarding the price or any other matters.

6.6 MEETEE.asia reserves all rights, in our sole discretion, to limit or cancel any purchase of the products and/or services to any individual and/or household, order, geographic region or jurisdiction. These restrictions may include but not limited to products and/or services purchased by the same registered account, the same phone number account, or the same billing address or shipping address. MEETEE.asia shall attempt to notify you by contacting your registered or provided an email address and/or contact number if your order cancellation occurs. We may also exercise such rights on a case-by-case basis.

6.7 MEETEE.asia also reserves all rights to limit the quantities or discontinue any product or services on our Site that, in our sole judgment, appear to be placed by dealers, resellers, distributors or us. Any campaign for any product or service made on our website is void where prohibited.

  1. Effect

7.1 These Terms and Conditions shall apply to all Orders, transactions and Contracts made with us for the sale and supply of Products. When you submit an Order to us, give any delivery instruction or accept delivery of the Products, this shall in any event constitute your unqualified acceptance of these Terms and Conditions.

7.2 These Terms and Conditions shall prevail over any separate terms put forward by you. Any conditions that you submit, propose or stipulate in whatever form and at whatever time, whether in writing, by email or orally, are expressly waived and excluded.

7.3 No other terms or changes to the Terms and Conditions shall be binding unless agreed in writing and executed by us.

  1. Terms of Sales

8.1 The information set out in the Terms and Conditions and the details contained on this Site do not constitute an offer for sale but rather an invitation to treat. No Contract in respect of any Products shall exist between you and us until we have sent out an Order Confirmation.

8.2 Contract will relate only to those Products that have been confirmed in the Confirmation of Order. We will not be obliged to supply any other Products which may have been part of your Order until we have sent a Confirmation of Order in relation to those Products. If your Order consists of more than one Product, the Products may be delivered to you in separate packages at separate times.

8.3 To submit an Order, you will be required to sign up an account with us and follow the online shopping process on the Site. After this you will receive an Order Confirmation which will act as an acknowledgement of your Order.

8.4 When you submit an Order to the Site, you agree that you are subjected to these Terms and Conditions on the date you submit your Order. You are responsible to review the latest Terms and Conditions each time you submit your Order.

8.5 You undertake and warrant that all payment details you provide to us for the purpose of purchasing the Product from us is correct, that the credits, credit or debit card, or account or other payment method which you use is your own and that there are sufficient funds or credit facilities to make full payment of the Product. We reserve the right to obtain validation of your payment details before providing you with the Product.

8.6 You must only submit to us or our agent or the Site information which is accurate and not misleading. You must also keep your information up to date by informing us of any changes, by using the relevant sections of the Site.

8.7 We shall not be obliged to supply the Product to you until we have accepted your Order. Unless expressly stated that we have accepted your order, an email, letter, fax or other forms of Acknowledgement of your Order by us is purely for information purposes and does not constitute the Confirmation of Order. We may in our discretion refuse to accept an Order from you for any reason, including but not limited to the unavailability of supplies or we may offer you an alternative Product (in which case we may require you to re-submit your Order first).

8.8 Acceptance shall take place when we expressly accept your Order via MEETEE’s Site, MEETEE’s webpage (https://www.meetee.asia) or mobile application (iOS & Andriod) where all the successful order are locked and saved in the Order History as a ” Confirmation of Order” which states acceptance of your Order by us. Our Confirmation of Order shall be deemed to come into effect when it has been despatched by us. Without affecting your obligation to pay us earlier, we may send an invoice to you at any time after we have accepted your Order. Until the time when we accept your Order, we reserve the right to refuse to process your Order. If we have cancelled your Order before we have accepted it, then we will promptly refund any payment already made by you or your credit or debit card for the order of the Product.

8.9 Whilst we make best efforts to ensure that all details, descriptions and prices which appear on this Site are accurate, there may be instances where errors may occur. In the event if we discover an error in the price of any Products which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your Order at the correct price or cancelling it. If we are unable to contact you we will treat the Order as cancelled. If you cancel your Order before we have shipped it to you, and you have already paid for your Order, you will receive a full refund.

8.10 We are under no obligation to fulfil your Order if the price listed on the website is incorrect (even after your Order has been acknowledged by us). Please see clause 8.9.

8.11 If you discover that you have made a mistake with your Order after you have submitted it to the Site, please contact us via [email protected] or MEETEE’s Live Chat at the Site immediately. However, we do not guarantee that we will be able to amend, cancel, change or modify your Order in accordance with your instructions.

  1. Delivery

9.1 We aim to deliver the Product to you to the address provided by you in your Order.

9.2 We aim to deliver within the time indicated by us at the time of your Order (and updated in the Confirmation of Order) but we cannot promise an exact date when you submit your Order or at the Confirmation of Order. We always aim to deliver within three to five (3-5) working days from the date of any Order which we accept but we cannot guarantee any firm delivery dates.

9.3 We shall aim to let you know if we expect that we are unable to meet our estimated delivery date, but, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

9.4 On delivery of the Product, you may be required to sign for delivery, unless you grant us ‘authority to leave’ pursuant to clause 9.5 below. You agree to inspect the Product for any obvious faults, defects or damage before you sign for delivery. You need to keep receipt of the delivered Product in case of future discussions with us about it. We shall not entertain any request from you if you are unable to provide us with the receipt.

9.5 You may grant us an ‘authority to leave’ when placing your Order. If you do, you understand and agree that this authority to leave gives us and/or our selected couriers permission to leave the Order in question unattended by the front door – or, where applicable, at the reception or concierge’s desk – of the delivery address without obtaining a signature confirming delivery at the delivery location. In such circumstances, you understand and agree that by granting us authority to leave, we and our couriers are released of all responsibility and liability for the Orders delivered and left unattended, and that this responsibility and liability transfer to you on delivery.

9.6 Please note that it might not be possible for us to deliver to some locations. In this event, notice will be given through the contact details that you have provided to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.

9.7 We deliver in our standard packaging. Any special packaging requested by you is subject to additional charges.

9.8 Unless otherwise specified, all risk in the Product shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under a Contract, risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, we will not be liable for loss or destruction of the Product.

9.9 You must exercise due care when opening the Product so as not to damage it, particularly when using any sharp instruments.

9.10 You shall ensure that you are ready for safe receipt of the Product without undue delay and at any time reasonably specified by us.

9.11 If you are not available to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the carrier.

9.12 If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within two weeks of our first attempt to deliver the Product to you) accept delivery or collect the Product from the carrier, then we may (without affecting any other right or remedy available to us) do either or both of the following:

  1. a) charge you for our reasonable storage fee and other costs reasonably incurred by us; or
  2. b) no longer make the Product available for delivery or collection without any refund and without any further notice.

9.13 We do not warrant that the Products will meet your individual requirements. You acknowledge that the Products are standard and not made bespoke to fit any particular requirements that you may have.

9.14 Once you sign the delivery order, it signifies that you had received and confirmed that the product is in good conditions and all the liability and responsibility shall transferred to you.

  1. REFUND AND EXCHANGE POLICY

10.1 If you are not completely happy with the item(s) you received, we will happily or refund you the amount after deducting admin fee, item closing fee and/or other related fees (if applicable) WITHOUT having to return the item to us. But your refund request will be entertained only if you have NOT utilised or redeemed MTC points AND Event credit. Please note that the MTC points and Event credit will be forfeited once the refund is successfully processed.

10.2 If you wish to exchange any Product(s) you have purchased because of wrong size, you are allowed to do so provided that you have met ALL the criteria as follows:

  1. The request of refund within one hundred and twenty (120) days of purchase
  2. The item is in original saleable condition where all original tags and any sewn labels still attached
  3. The Product, cert and manual card are in the original packaging box.

10.3 You are encouraged to securely pack and return your parcel via registered or traceable postal services as returns are at the risk and responsibility of the purchaser until received by MEETEE. You shall ensure that the Product is sent to us in the same condition as it was when received by you and is packaged properly. In the event that an item is returned to us in an unsuitable condition, we reserve the right not to accept returns and send the Product back to you.

10.4 If the item you receive is faulty or incorrect order, please click on exchange page or contact our Customer Service Team via Live chat or email us at [email protected] with your Order number, your name and address, details of the Product and the reason for return. Upon receipt of the Products, we will examine it and we will advise you on the status of the replacement (if any) via email as soon as practicable.

10.5 MEETEE may at its discretion refuse to process a refund/ replacement/exchange order.

10.6 In the event the Product returned is not faulty, we may at our discretion decide not to repair, replace or refund you for the Product and/or we may require you to pay all reasonable carriage costs and servicing costs at our current standard fees and costs and charge this to your credit or debit card, or the payment details that you provided.

  1. THIRD-PARTY TOOLS AND LINKS

11.1 MEETEE.asia may provide you with the access to third-party tools over which we neither monitor nor have any control or input by us. By utilising such tools, you acknowledge and agree that we provide the access to such tools without any warranty, representation or condition of any kind and without any endorsement. MEETEE.asia shall have no liability for whatsoever arising from or relating to your use of the third-party tools. Any use by you of optional tools offered through our website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tool is provided by the relevant third-party provider(s).

11.2 MEETEE.asia may also, in the future, provide new service(s) and/or feature(s) through our website, including but not limited to, the release of new tools and resources. Such new service(s) and/or feature(s) shall also be subject to these Terms of Use.

11.3 Certain contents, products and services on our website may include third-party’s hyperlink; these hyperlinks may direct you to the third-party website that is not affiliated with us. MEETEE.asia is not obligated for the information accuracy provided by the third-party website, and we do not warrant and will have any liability and responsibility for any materials, products and services in the third-party website.

11.4 MEETEE.asia also is not liable for any harm or damage related to the purchase and/or use of products and/or services, resources and contents, security and safety or any other transactions made through any third-party website. You acknowledge and agree that you are no longer governed by this Privacy Policy or our Terms of Use, and are aware that it is your responsibility to review and understand the third-party policies and terms and conditions before engaging in any transaction with the third-party. We shall not entertain complaints, claims, concerns or inquiries regarding the third-party products and services.

11.5 You acknowledge that certain third-party providers may be located in or have facilities that are located a different jurisdiction than either you or us. Should you elect to proceed with a transaction that involves the services of a third-party service provider, you acknowledge and agree that your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

  1. CIRCUMSTANCES BEYOND OUR CONTROL (FORCE MAJEURE CLAUSE)

12.1 We shall not be liable to you for any breach, hindrance or delay in the performance of a Contract attributable to any cause beyond our reasonable control, including without limitation any natural disaster and unavoidable incident, actions of third parties (including without limitation hackers, suppliers, governments, quasi-governmental, supra-national or local authorities), insurrection, riot, civil commotion, war, hostilities, warlike operations, national emergencies, terrorism, piracy, arrests, restraints or detainments of any competent authority, strikes or combinations or lock-out of workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions, earthquake, natural disaster, accident, mechanical breakdown, third party software, failure or problems with public utility supplies (including electrical, telecoms or Internet failure), shortage of or inability to obtain supplies, materials, equipment or transportation (“Event of Force Majeure”), regardless of whether the circumstances in question could have been foreseen.

12.2 Either you or we may terminate the Contract forthwith by written notice to the other in the event that the Event of Force Majeure lasts for a period of two Business Days or more, in which event neither you nor we shall be liable to the other by reason of such termination (other than for the refund of a Product already paid for by you and not delivered).

12.3 If we have contracted to provide identical or similar Products to more than one Customer and are prevented from undertaking our obligations to you by reason of an Event of Force Majeure, we may decide at our absolute discretion which contracts in relation to the performance of the Contract.

  1. SECURITY

13.1 We use Cloudflare that offers Distributed Denial of Service (DDoS), Website Firewall (WAF), Secure Socket Layer Technology (SSL) and Modern TLS to provide security while transmitting information over the internet and maintaining the website.

13.2 Our website is hosted by MEETEE Sdn. Bhd. (1316229-A). The collected information from you will be stored in the data storage, databases and general application provided by MEETEE Sdn. Bhd., and secured with a firewall.

  1. PAYMENT SECURITY

14.1 Should you choose the direct payment gateway as your payment method during purchase completion, you acknowledge and agree that MEETEE Sdn. Bhd. shall encrypt your credit and/or debit card information with Secure Socket Layer Technology (SSL) through the Payment Card Industry Data Security Standard (PCI-DSS).

14.2 To protect your personal, credit and/or debit information, we take reasonable precautions and follow the best industry practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Although no method of transmission over the Internet or electronic storage is 100% secure, MEETEE.asia follows all PCI-DSS requirements and implement additional generally accepted by the industry standards.

14.3 The Accuracy of Billing and Account Information

  1. Malaysia online banking portals and are processed using MOLPay which is a secure online payment gateway that encrypts your card and bank login information in a secure hosting environment.
  2. By submitting your personal information and credit/debit card, bank account or payment gateway account information, to our website upon account registration, information modification, product and/or service purchase and during contacting us, you acknowledge and agree that the submitted information is current, complete, valid and accurate. Once your order is accepted and processed by us, payment will be made in full.
  3. You also agree to promptly update your account and other information, including but not limited to, email address, credit/debit card(s) number and its expiration date to avoid from error occurrence during completing your transaction and to enable us in contacting you regarding your registered account or order.
  1. NOTICES

15.1 Any notice under a Contract shall be in writing and may be served by personal delivery or by pre-paid or recorded delivery letter or by email addressed to the relevant party at the address or email address of the relevant party last known to the other.

15.2 Any notice given by post shall be deemed to have been served two Business Days after the same has been posted if the recipient address is in the country. Any notice given by email shall be deemed to have been served when the email has been proved to be received by the recipient’s server. In proving such service, it shall be sufficient to prove that the letter or email was properly addressed and, as the case may be, posted as a prepaid or recorded delivery letter or dispatched or a delivery report received.

  1. ADVERTISING ON THE SITE

16.1 We shall use our reasonable endeavours to comply with any relevant regulations relating to the Site published by the Advertising Standards Authority.

  1. GENERAL

17.1 We shall keep a record of your Order and these Terms and Conditions until six years after we have accepted your Order. However, for your future reference, we advise you to print and keep a copy of these Terms and Conditions, your Order, the Acknowledgement and the Confirmation of Order.

17.2 No failure or delay by us or you in exercising any right under these Terms and Conditions or a Contract shall operate as a waiver of such right or extend to or affect any other or subsequent event or impair any rights or remedies in respect of it or in any way modify or diminish our or your rights under these Terms and Conditions or the Contract.

17.3 If any clause in these Terms and Conditions or the Contract shall become or shall be declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect, so long as these Terms and Conditions or the Contract shall be capable of continuing in effect without the unenforceable term.

17.4 You shall not assign, transfer, novate, charge, sub-contract, create any trust over or deal in any other manner with these Terms and Conditions or a Contract or all or any of your rights or obligations under these Terms and Conditions or a Contract.

17.5 Nothing in these Terms and Conditions or a Contract shall create or be deemed to create a partnership, an agency or a relationship of employer and employee between you and us.

17.6 No person who is not a party to these Terms and Conditions or a Contract shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to these Terms and Conditions or that Contract its assent to any such term.

17.7 These Terms and Conditions and a Contract (and all non-contractual obligations arising out of or connected to them) shall be governed and construed in accordance to the laws of Malaysia. All dealings, correspondence and contacts between us shall be made or conducted in the English language.

  1. AMENDMENT TO THE GENERAL BUSINESS TERMS AND CONDITIONS

18.1 We reserve the right to amend these Terms and Conditions at any time without any further reference to you. All amendments to these Terms and Conditions will be posted via online. However, continued use of the Site will be deemed to constitute acceptance of the new Terms and Conditions.

  1. TERMS OF USE

19.1 This page (together with the documents referred to on it) tells you the terms of use (the “Terms of Use”) on which you may make use of our website MEETEE.asia (the “Site”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the Website. By using the Website, you indicate that you accept these Terms of Use and that you agree to abide by them. Your use of any part of the Website constitutes your acceptance of these Terms of Use which takes effect on the date on which you first use the Website. If you do not agree with these Terms of Use, you should cease using the Site immediately.

19.2 MEETEE.asia Malaysia is operated by MEETEE Sdn. Bhd., a company registered in Malaysia with number (1316229-A). Any international Credit Card Payments that you make through the Site will be processed by our Payment Service Provider. The Site is operated by MEETEE Sdn Bhd (“we”), a company registered in Malaysia at V02-06-08, Lingkaran SV, Sunway Velocity, Jalan Peel 55100 Kuala Lumpur.

19.3 We reserve the right to change these Terms of Use at any time without notice to you by posting changes online. You are responsible for regularly reviewing information posted online to obtain timely notice of such changes. Your continued use of the Website after changes are posted constitutes your acceptance of the amended Terms of Use.

19.4 You are responsible for all access to the Site through your Internet connection and for bringing these Terms of Use to the attention of all such persons.

19.5 You shall not in any way use the Site or submit to us or to the Site or to any user of the Site anything which in any respect which:

  1. is in breach of any law, statute, regulation or byelaw of any applicable jurisdiction;
  2. is fraudulent, criminal or unlawful;
  3. is inaccurate or outdated;
  4. may be obscene, indecent, pornographic, vulgar, profane, racist, sexist, discriminatory, offensive, derogatory, harmful, harassing, threatening, embarrassing, malicious, abusive, hateful, menacing, defamatory, untrue or political;
  5. impersonates any other person or body or misrepresents a relationship with any person or body;
  6. may infringe or breach the copyright or any intellectual property rights (including without limitation copyright, trade mark rights and broadcasting rights) or privacy or other rights of us or any third party;
  7. is in breach of any law, statute, regulation or byelaw of any applicable jurisdiction;
  8. may be contrary to our interests;
  9. is contrary to any specific rule or requirement that we stipulate on the Website in relation to a particular part of the Website or the Website generally; or
  10. involves your use, delivery or transmission of any viruses, unsolicited emails, trojan horses, trap doors, back doors, easter eggs, worms, time bombs, cancelbots or computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

19.6 We reserve the right to terminate your registered account in MEETEE.asia and your use of our website for violating any of the prohibited use.

19.7 You agree to comply at all times with any instructions for use of the Website which we make from time to time.

  1. AVAILABILITY OF THE WEBSITE, SECURITY AND ACCURACY

20.1 Whilst we make our best endeavour to make the Website available 24 hours a day, we are not liable if for any reason the Website is unavailable for any time or for any period. We make no warranty that your access to the Website will be uninterrupted, timely or error-free. We may occasionally need to carry out repairs, maintenance or introduce new facilities and functions.

20.2 Access to the Website may be suspended or withdrawn to or from you personally or all users temporarily or permanently at any time and without notice. We may also impose restrictions on the length and manner of usage of any part of the Website for any reason. If we impose restrictions on you personally, you must not attempt to use the Website under any other name or user.

20.3 We do not warrant that the Website will be compatible with all hardware and software which you may use. We shall not be liable for damage to, or viruses or other code that may affect, any computer equipment, software, data or other property as a result of your access to or use of the Website or your obtaining any material from, or as a result of using, the Website. We shall also not be liable for the actions of third parties.

20.4 We may change or update the Website and anything described in it without notice to you.

20.5 Whilst we make our best endeavour to ensure that information and materials on the Website are accurate, true and not misleading, no warranty or representation, express or implied, is given that they are complete, accurate, up-to-date, fit for a particular purpose and, to the extent permitted by law, we do not accept any liability for any errors or omissions. This shall not affect any obligation which we may have under any contract that we may have with you to provide you with services, including any obligation that we may have under that contract to provide you with accurate information and advice, and which we may do through a secure part of the Website available to people who use the appropriate password.

20.6 The material contained on the Website is provided for information purposes only and it shall not give rise to any commitment or obligation by us. Any information on the Website shall not constitute any part of an offer or contract.

  1. REGISTRATION FOR THE SERVICE

21.1 If you would like to submit an order to the Website to purchase one of the products listed on the Website, you will need to register for an account on the Website (an “Account”) which you will be able to access on the Website through login provided at the Website. To register you need to provide us with your name, postcode and email address and possibly some other personal information. See our Privacy Policy for more details about this.

21.2 Once you register with the Website, you will be asked to create a username for, and allocate a password to, your Account. You must keep the password confidential and immediately notify us if any unauthorized third party becomes aware of that password or if there is any unauthorized use of your email address or your Account or any breach of security known to you. You agree that any person to whom your user name or password is disclosed is authorized to act as your agent for the purposes of using (and/or transacting via) your Account. Please note that you are entirely responsible if you do not maintain the confidentiality of your password.

21.3 You must be registered with a valid personal email address that you access regularly, so that, among other things, administration emails can be sent to you. Any Accounts which have been registered with someone else’s email address or with temporary email addresses may be closed without notice. We may require you to validate Accounts at registration or if we believe you have been using an invalid email address.

21.4 You can only register an Account with an email address and a phone number which is non-repetitive. In the event if we found out that there is duplicity of address and/or phone number, we reserve the absolute right to terminate and/or suspend your Account. In avoidance of any doubt, all the order(s) made by you will also be rendered void.

21.5 We reserve the right to terminate or suspend your Account, if you are found to have any intentions or actions that disrupts the Website in any way.

21.6 When you register for an Account, and whenever you log on to your Account thereafter, you have the option to sign up to receive, and to opt out of receiving, information emails (such as newsletters, information on offers, offers from our sister companies etc.). You are able to unsubscribe from such information emails at any time by logging in to your Account or by sending an email to unsubscribe.

21.7 Although we save the information relating to any order that you submit to the Website to purchase one of the products listed on the Website, you will be unable to directly retrieve this information for security reasons. You may access this information by logging in to your Account. You will be able to view information relating to your completed, open or recently dispatched orders and manage and save your address information, any bank details and any newsletter to which you may have subscribed.

  1. OUR LIABILITY

22.1 Except the relation to our contractual obligations to supply products and/or services following acceptance of order made via our website, neither we nor any of our directors, officers, employees, interns, affiliates, agents, contractors, suppliers, service providers, licensors or other representatives will be liable in contract, tort, negligence or otherwise for any losses and damages whatsoever in any way connected with your use of our website.

22.2 You agree fully to indemnify us, our directors, officers, employees, interns, affiliates, agents, contractors, suppliers, service providers, licensors or other representatives from and against all liabilities against any injuries, losses, claims or any direct and indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort, negligence, strict liability or otherwise, arising out of any breach of the conditions by you or any other liabilities arising out of your use of any of the products and/or services in our website, including but not limited to, any errors or omissions in any content or any losses or damages of any kind incurred as a result of the use of any product and/or service or any content posted, transmitted or otherwise made available via the website, even if advised of their possibility.

22.3 Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. To the extent possible by law, in all cases other than in respect of services that we provide for a specific consumer (which shall be governed by its own contractual terms and terms of engagement), to the extent permitted by law.

22.4 We shall not have any liability (whether in contract, tort, negligence, misrepresentation, restitution or under any legal head of liability) in relation to your use or inability to use or delay in use of the Site or any material in it or accessible from it or from any action or decision taken as a result of using the Site or any such material for any: (a) indirect or consequential losses, damages, costs or expenses; (b) loss of actual or anticipated profits; (c) loss of contracts; (d) loss of use of money; (e) loss of anticipated savings; (f) loss of revenue; (g) loss of goodwill; (h) loss of reputation; (i) loss of business; (j) loss of operation time; (k) loss of opportunity; or (l) loss of, damage to or corruption of, data; whether or not such losses were reasonably foreseeable or we had been advised of the possibility of you incurring such losses. For the avoidance of doubt, (b) to (l) apply whether such losses are direct, indirect, consequential or otherwise.

22.5 If you enter into a contract with us by submitting an order for a product through the Site which is accepted by us in accordance with our terms and conditions, the relevant provisions of those Terms and Conditions relating to our liability and its limitation in relation to such a contract shall replace the limitation of liability provisions in clauses above.

  1. TRADEMARKS

23.1 MEETEE.asia owns or has all rights to all contents including logos and all related names, design marks and slogans, wallpapers, icons, characters, artworks, images, graphics, photographs, music, texts, software and other materials on our website (content), and all HTML, CGI and other codes and scripts in any format used to implement our website (codes). The content and code of our website are protected by copyright.

23.2 Except as set forth above, you may not, unless prior written consent from MEETEE.asia:

  1. a) copy, modify, upload, download, transmit, re-publish, display for distribution to any third party for commercial purposes, or otherwise distribute any code or content from our website without the prior the written agreement of MEETEE.asia;
  2. b) reproduce, duplicate, copy, sell and/or resell or exploit any portion of our website, use and access of our website, or any contact on our website through which our website is provided, without express written permission by us.
  3. c) use our tools, services and/or products for any illegal or unauthorised purpose;
  4. d) in the use of our website, violate any laws in your jurisdiction, including but not limited to, copyright laws;
  5. e) transmit any malware or malicious code, including but not limited to, viruses, worm, Trojans and bots;
  6. f) breach or violate of any of these Terms of Use.

23.3 Your failure to comply with this statement will constitute a breach of contract and violates our copyright. MEETEE.asia shall take further action, including but not limited to, an immediate termination of your access to our Site, on such violation.

  1. INTELLECTUAL PROPERTY RIGHTS

24.1 We are the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

24.2 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

24.3 You must not use any part of the materials on the Site for commercial purposes without obtaining a license to do so from us or our licensors.

24.4 If you print, copy or download any part of the Site in breach of these Terms of Use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

24.5 These Terms and Conditions are our copyrighted intellectual property. Use by third parties – even of extracts – for the commercial purposes of offering goods and/or services’ is not permitted. Infringements may be subject to legal action.

  1. INFORMATION ABOUT YOU AND YOUR VISITS TO THE WEBSITE

25.1 We process information about you in accordance with our Privacy Policy. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.

  1. TRANSACTIONS CONCLUDED THROUGH THE WEBSITE

26.1 Contracts for the supply of products formed through the Website or as a result of visits made by you are governed by our Terms and Conditions.

  1. TERMINATION

27.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms of Use for all purposes.

27.2 These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer use our website, or when you cease using our website. Upon termination of these Terms of Use, parties hereby agree that all MTC point available in your account shall be forfeited.

27.3 Should you fail, in our sole judgment, or we suspect that you have failed to comply with any term or provision of these Terms of Use, we also may terminate these Terms of Use at any time without prior notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our website or any part thereof.

  1. THIRD PARTY WEBSITES

28.1 We have no control over and accept no responsibility for the content of any site to which a link from the Website exists (unless we are the provider of those linked sites). Such linked sites are provided “as is” for your convenience only with no warranty, express or implied, for the information provided within them. We do not provide any endorsement or recommendation of any third party site to which the Website provides a link.

28.2 You must not without our permission frame any of the Website onto your own or another person’s website.

28.3 We hereby grant to you a revocable, non-exclusive, royalty-free right to provide a link from your website to the home page of the Website, provided that you do so in a fair and legal way without damaging our reputation or taking advantage of it. In particular:

28.4 You shall not make any warranties or representations about us, our services or our policies except with our prior express authorization;

28.5 You shall not say anything that is false, inaccurate, misleading, derogatory or offensive about us or our services or policies; and

28.6 You shall not suggest expressly or impliedly that we have endorsed your site or are associated with it where this is not the case.

  1. SEVERABILITY

29.1 If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction which that term is illegal, invalid or unenforceable, it shall be severed and deleted and the remaining Terms of Use shall survive, remain in full force and effect and continue to be binding and enforceable.

  1. MALAYSIA LAW AND 0JURISDICTION

30.1 These Terms of Use and your use of the Website (and all non-contractual relationships arising out of or connected to it or them) shall be governed by and construed in accordance to the laws of Malaysia. You submit to the exclusive jurisdiction of the Malaysia courts to settle any dispute which may arise under these Terms of Use.

  1. CHANGE OF TERMS OF USE

31.1 MEETEE.asia reserves all rights, at our sole discretion, to add, modify, change, replace and remove any part of these Terms of Use by posting updates and changes to our website at any time with or without prior notice. It is your responsibility to check these Terms of Use periodically for any applied changes. Your continued access or use of our website shall signify your agreement to be bound by these Terms of Use and any of the applied changes.

  1. DISCLAIMER

32.1 The information that published on our website is for the conveniences to our visitors. While we attempt to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve all rights to make corrections and changes to our website at any time with or without prior notice. We do not claim that the information shown on our website is appropriate to your jurisdiction and we do not warrant that the results that may be obtained from the use of our website will be accurate or reliable. You also acknowledge and agree that we may remove the service for indefinite periods of time or cancel the products and/or services at any time without prior notice.

32.2 You assume all responsibility and risk with respect to the use of our website. The company disclaims all warranties, representations, and endorsements express or implied, with regard to information accessed from or via our website, including but not limited to, all express and implied warranties such as warranty of title, merchantability, non-infringement and fitness for a particular purpose. MEETEE.asia does not warrant that our website is virus-free, bugs-free or free of any harmful components. We do not warrant that the functions contained in the material will be uninterrupted, timely, secure or error-free or that errors will be detected and fixed.

32.3 MEETEE.asia does not assume any liability or responsibility for the accuracy, completeness, reliability or usefulness of the information disclosed or accessed via our website. We do not have any duty to update and/or upgrade our website or modify the contents or codes and we shall not be liable for our failure in updating such information. It is your responsibility to verify any information contained in our website before relying upon it.

32.4 MEETEE.asia also makes no warranties of any kind regarding any non-company website to which the user may be hyperlinked from our website. It is included solely for the convenience of the user, and we make no representations or warranties with regard to accuracy, availability, suitability or reliability of the information provided in such non-company website.

  1. CONTACT INFORMATION

33.1 Should you have any inquiries regarding these Terms of Use, kindly contact us at [email protected] .

PRIVACY POLICY

PRIVACY POLICY

  1. PERSONAL DATA PROTECTION POLICY

1.1 At MEETEE, we are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA). We may collect (including but not limited) the following personal data when you visit our website:-

  1. Personal information which regards to your identity and background such as your full name, identity card, driving license or passport number, nationality, ethnic and race;
  2. Contact information such as billing and premises address, telco and fax numbers and email address;
  3. Payment information such as debit or credit card numbers, issuing bank, expiry date, the name of cardholder and other banking details;

1.2 You understand and agree that your personal information, except for credit card information, may be shared with, disclosed to, transferred unencrypted to or involved with:

  1. Transmissions over various networks, including but not limited to, a third-party website. If you elect to provide your personal information on such third-party website, submitted information will be subject to that third-party website’s privacy policy and security practices. We are not responsible or liable for any content presented by or contained on any independent website, including but not limited to, any advertising claims or marketing practices. We also are not responsible or liable for any privacy or security policy of these third-party websites;
  2. Changes to conform and adapt to technical requirements of connecting networks or devices of yours and our servers;
  3. Our business partners, including those located in other countries, and selected third parties who provide services to us, including to process payments (applicable for encrypted credit card information), provide electronic online investor information, monitor website activity, serve website content, help to maintain our customer database, administer emails, surveys or contests. Our service providers have undertaken to keep such information confidential in accordance with the terms of this Privacy Policy and applicable law, and accordingly, are not authorised to use your information for any purpose other than to provide the contracted services;
  4. As required by law, in response to legal process including law enforcement requests, and where needed to protect safety, property or legal rights of users of our website, company or third-parties;
  5. Our fully or non-fully controlled and/or owned subsidiaries companies;
  6. Another company, or due to any merger, reorganisation or liquidation, customer information will be one of the transferred assets. Your personal information shall remain subject to any pre-existing Privacy Policy as updated from time to time.

1.3 We wish to also highlight that when you visit our website, our web servers may automatically recognise certain non-personally identifiable information about you such as domain name, access provider, IP address and browser language. Our website uses a browser feature known as cookies, which assigns a unique identification to your computer.

1.4 The information collected from cookies allows us to provide a better service to you and improve the feature of our website in a variety of ways.

1.5 We may use third-party advertising companies to serve company advertisement on our website or other websites you may visit. To accomplish this purpose, these companies may employ anonymous cookies and action tags to measure the advertising effectiveness. These companies also provide us the information which we use for marketing purposes.

1.6 This Personal Data Protection Policy is effective unless and until terminated by either you or us. You may withdraw your consent for the information collection, use and disclosure by contacting us at [email protected].

FAQs

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General Enquiries

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How to Order

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Referral Program

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Exchange & Return Policy

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Refund Policy

What is Lorem Ipsum?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Size Help

What is Lorem Ipsum?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Terms & Conditions

What is Lorem Ipsum?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.